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IT Service and Support

Information Technology is a fundamental element of our daily lives and no longer plays a supporting role; in fact, very little business can be transacted if your technology fails. At E-Tone, We integrate fully with our customers, emulating their IT Departments as if fully employed by them. From Account Manager to Support Engineer, our dedicated team at BCC work together with our customers, endeavouring to provide a friendly and professional service to ensure joint success.

E-Tone Professional services include:

  • Specification and Supply of Servers, Storage, Firewall and Security

  • Installation

  • Migration

  • Implementation

  • Support

  • Hosting

  • Disaster Recovery

On Technologies such as:

  • VMware

  • Hyper V

  • Microsoft Windows Server

  • Microsoft Windows Desktop

  • Microsoft Windows Exchange

  • Microsoft Windows CRM

  • Microsoft Windows SQL

  • Microsoft .Net

  • Microsoft Office 365

E-Tone support offerings include:

  • Standard business hours

  • Service Desk, 2nd and 3rd line support

  • 3rd party vendor management

  • Hardware Maintenance

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